Privacy Policy

INTRODUCTION

This Privacy Policy outlines Advanced Rehab Manual Therapy (the “Company” or “We”) practices with respect to information collected from users who access our website. This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

  • This policy applies to information we collect:

  • On this Website.

  • In e-mail, text and other electronic messages between you and this Website.

  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.


It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or

  • any third party(including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

 

PURPOSE OF THE POLICY

The purpose of this policy is to sets out the principles and standards for the Privacy information of Clients, Contractors and suppliers 

 

DEFINITIONS

A Privacy Policy is a statement or a legal document that states how a company or website collects, handles and processes data of its customers and visitors. It explicitly describes whether that information is kept confidential, or is shared with or sold to third parties.

 

PRINCIPLES

The Privacy Act has twelve information privacy principles. It is designed to protect personal information from unauthorised use or disclosure. Principle 6 gives individuals the right to access information about themselves. Principle 7 gives individuals the right to correct information about themselves.

 

OUTCOMES

The following guidelines have been developed to assist when treating clients within clinic, these guidelines are based around the Privacy Act 1988 and best practice as it applies to massage therapy.

 

POLICY IMPLEMENTATION 

To adhere to the Privacy Act 1988 (Federal) , Information Privacy Act 2009 (Queensland) 

  • Comply with the 13 Australian Privacy Principles in the Federal Privacy ACT 1988

  • Treat all client information as private and confidential

  • Respect client privacy

  • Protect the personal information of clients

  • Store all client records securely

  • obtain consent from the client before sharing health information with another health practitioner or third-party service provider such as an insurer.

 

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, health information or ANY OTHER INFORMATION THE WEBSITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW (“personal information”);

  • that is about you but individually does not identify you, and/or

  • about your internet connection, the equipment you use to access our Website and usage details.

 

We collect this information:

  • Directly from the client, unless it is unreasonable or impracticable to do so. Information can only be sought from other parties with the express permission of the client.

  • For a lawful purpose. Only collect health information that is necessary for the purpose of delivering massage therapy treatment to the client.

  • Relevant, accurate and up to date. Ensure that the collection does not unreasonably intrude into the personal affairs of the individual.

  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.

 

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

 

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

  • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “e-mail a friend” feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Review of this policy every 2 years to maintain up to date with the legislation and best code of practice.


Resources

Privacy Act 1988 (Federal) 

Information Privacy Act 2009